Returns & Exchanges

At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely pleased with your order, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items with original tags attached into the original shipping box or a similar secure mailer.

• 3.
  Attach the Label

  Download and print your pre-paid shipping label from the portal and affix it firmly to the outside of your package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt to monitor your refund status.